Customer Service

TERMS & CONDITIONS

For all terms stated below is subject to change 

Defective, Damaged, or Incorrect Products

It happens, and it was something out of both of our hands. If your product(s) arrive defective, damaged, or incorrect, please contact us as soon as possible. Please do not attempt to use or install the part! We will send you a replacement part and provide you with a prepaid return label to return the defective part. If the damage was caused by a shipping courier, we will schedule a damage pick up by the courier. Photos of the damage, defect, or fitment issue may be requested in order to correctly process your request. IndustriesFinest.com is not liable for shipping claims that are denied due to customer negligence. Please see “Shipping” for more information. 

Pricing

All pricing is subject to change without prior notice. We reserve the right to adjust the price of any product sold through this website at any time in our sole discretion. In the event that a product is listed on the Website at an incorrect price due to a typographical error or error in pricing information received from our suppliers, the Company shall have the right to refuse or cancel any orders placed for the product listed at the incorrect price. The Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, we will issue a credit to your credit card account in the amount of the incorrect price.

Product Warranties

IndustriesFinest.com does not offer any type of warranty coverage for defective products. However, the majority of the products available through our website are covered separately under a manufacturer's warranty. If you recently purchased merchandise from us and are concerned with fitment or quality of the item, please contact us immediately. We can assist you in finding possible resolutions for the issue. If we feel your product does have some type of defect, we will be your point of contact with the manufacturer and help you get this issue resolved. If you wish, you may also contact the manufacturer directly for information regarding product eligibility and specific terms and conditions of warranty coverage. 

Cancelling Orders

When you request a cancellation of an order or a part, please note that it takes time for a manufacturer to cancel an order. If you need to cancel your order or a part, please contact us as soon as possible. If order has not been processed by manufacturer, we can cancel immediately. If order is already being processed by manufacturer or has already shipped, we would have to process as a full return. 

Price match?

We do offer Price match! We are consumers also and are always looking for the best deal.If you happen to find a product that is better than what we show on our Website, please fill out our Price Match Form. We recommend taking a screen shot or save the link where your product is advertised at a lower price and we will beat that price! Currently, Industries Finest is an authorized dealer for every product we carry and we are committed to maintaining the integrity of every product.

Does IndustriesFinest.com charge sales tax?

Industries Finest only charges sales tax on orders placed by California residents. If your order is shipped to any other state besides California, sales tax will not be charged. 

Payments

IndustriesFinest.com prefers utilizing a third party payment gateway for protected and secured payments. This guarantees fast, easy and secure credit card transactions. We accept all major credit cards.

Please NOTE: If the billing address you provide is not on file with your credit card company, it might cause unnecessary delays. All deliveries require customer signature. 

Disclaimer

In effort to provide you with the most up to date information on our Website, changes can be made at any time. This is done as errors, updates, product changes, are frequently being enhanced, changed, or discontinued. This information may include but is not limited to pricing, availability, suggested use, fitment, compatibility, and warranties. 

IndustriesFinest.com is not responsible for any additional charges, labor, loss, or damage incurred as a result of information, correct or incorrect, referenced or products purchased from IndustriesFinest.com. We are updating our website on a daily and making changes as we catch the discrepancy, we do reserve the right to cancel any undelivered orders based on inaccurate information. 

Privacy Policy

By accessing or using the Industries’ Finest, Inc. Website, you agree to the terms of this Online Privacy Policy, as outlined below. If you do not agree to these terms, please do not access or use this site. 

Collection of Personal Information

When you engage in certain activities on this site, you may be asked to provide certain information about yourself by filling out and submitting an online form. It is completely optional for you to engage in these activities. If you elect to engage in these activities, however, you may be required to provide personal information, such as your name, mailing address, e-mail address, and other personal identifying information.

When you submit personal information, you understand and agree that Industries Finest may transfer, store, and process your information in any of the countries in which Industries Finest maintain offices, including without limitation, the United States.

Industries Finest collects this information in order to record and support your participation in the activities you select. Industries Finest also uses information that you provide as part of our effort to keep you informed about product upgrades, special offers, and other products and services we offer. We will NEVER sell or share your information with other companies. We don’t like that at all.